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Policies

Event Order Policies

  • Credit card number is required at time of booking.
  • All returned checks will be assessed a $35 (per check) fee.
  • Final Headcount must be given at least 3 days prior to event.
  • Increases to an order of 5 or more after the final headcount date will be charged an additional fee for each person added.
  • No decreases to the headcount will be accepted after it has been finalized.


Event Cancellation Policy

  • Cancellation within 72 hours of event will be subject to full payment of the outstanding balance.~


Inclement Weather Policy
 
In the unfortunate case that extreme inclement weather, or threat thereof, results in the cancellation of an event, either by the client or by Ashley Mac's management, a cancellation fee commensurate with costs already incurred by Ashley Mac's, Inc. will be assessed. It goes without saying that Ashley Mac's will make every attempt to keep these costs billed to the customer at an absolute minimum.


“Everything was fantastic! We will probably be ordering the same meal for an event next week. Food - delicious, se...” read more

Southern Company Employee, May 2011